Score your team in 15 minutes. How many A-players do you have?
The five behaviours I've used to tell A-players from passengers in a service business that scaled 7 to 50 people.
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- The M.A.G.I.C. framework: five behaviours that separate A-players from passengers.
- The scorecard: a printable sheet for rating each person on the team.
- The four scoring bands (20 to 25, 15 to 19, 10 to 14, under 10), mapped to the key conversations that you'd be wise to have with them.
- The 1:3:1 protocol that stops team members from renting the founder's brain, plus the exact phrase to use when they try.
- A bonus test to see if someone is serious about their career.
- All-hands meeting structure to grow a culture of flagging risks early.
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Who this is for
Yes This is for you if…
- Founders of service businesses doing $3M to $10M who are growing the team fast.
- If you suspect one or two people aren't pulling their weight, but can't quite name why.
- If you've delayed a hard conversation for a quarter or more.
- If you want a scoring rubric you can hand to your senior team and get the same answer back.
No Skip it if…
- Pre $3M businesses where the team is still just the founders and a contractor.
- Companies running formal performance management with a 9-box grid already in place.
- Anyone hoping a scorecard will replace the actual conversation. The scorecard makes the conversation easier, not unnecessary.
Why this works
I've ran a service business, growing it from 7 to 50 people. Hired a lot of amazing people, fired a few 'passengers' too. This M.A.G.I.C. framework is something I wish I knew a hell of a lot sooner. Would have saved me hundreds of thousands of dollars in dumb tax.
FAQ
I'm not a founder, is it still valuable?
Absolutely. Funnily enough, the A-players love this stuff too. They're the intrapreneurs to the entrepreneurs.
I'd rather not score the team right now. Is the ebook still worth reading?
That's fine. The ebook reads well on its own. When something happens live with the team, the framework gives you the language to name what's going on.
Is this free?
Yes, 100% good to go.
Does it matter if I'm a product business?
Absolutely not. This is about team, and teams are about people. So long as you've got a team, this lands.